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Volunteers


At Hincks-Dellcrest, volunteers take on a challenging and very necessary role in enriching our services. The energy, interest, and commitment given by volunteers help enormously in the Treatment Centre's work with infants, children, youth, and their families.

The Treatment Centre's volunteers bring a wealth of practical and theoretical experience. Each person has a unique blend of skills and talents. The Treatment Centre recruits volunteers from a variety of cultural backgrounds who speak many different languages. As the communities served by the Treatment Centre are culturally diverse, this is a true asset.

Hincks-Dellcrest Treatment Centre volunteers can help in many different ways, for example:
  • a special friend to a child;
  • a family home visitor;
  • a parent group co-leader;
  • a tutor to a child or group of children;
  • a clerical aide;
  • a research assistant;
  • an advisory committee member.
An orientation to the Treatment Centre's functions and philosophy, as well as ongoing training opportunities, are provided. Each volunteer has a supervisor who provides ongoing support, information, on-the-job training, and help with problem solving.

Each volunteer is provided with a clear job description and a Volunteer Placement Agreement indicating hours of work, duration of position, probationary period goals, and contact arrangements.

Volunteer responsibilities include:
  • treating clients and their families with dignity and respect;
  • maintaining the confidentiality of all information learned directly or indirectly about clients, staff, or other volunteers;
  • being punctual and regular in attendance;
  • respecting and acting in accordance with the Treatment Centre's Policies and Operational Procedures, including its service standards and supervision practices.
If you are interested in volunteering at Hincks-Dellcrest, please contact the Volunteer Coordinator at volunteer@hincksdellcrest.org or by phone 416-924-1164 or 1-855-944-HOPE (4673).